Reliable answers, never improvised
The assistant answers only from your knowledge base. At the slightest doubt, it hands the conversation to a human rather than inventing a price or an opening time.
The WhatsApp assistant for shops and independents
The assistant that answers your customers on WhatsApp, even at 11 pm.
waply answers frequent questions in seconds, qualifies requests, and hands over the moment a conversation deserves a human. In flawless French or Spanish.
Official WhatsApp Business API · Set up in minutes
The Round Table
online
Hi! Are you open this Sunday?
Yes, this Sunday from 10 am to 3 pm. Would you like to book a table?
Answered by waply · 4 s
Great. Can I talk to someone about a group of 12?
Conversation handed to Sophie · assistant paused
How it works
Three steps, ten minutes
- 1
Connect your number
waply plugs into the official WhatsApp Business API. Your number stays yours — and so do your conversations.
- 2
Add your questions and answers
Opening hours, prices, address, policies… The assistant relies only on what you wrote — it never makes anything up.
- 3
Stay in control
Take over any conversation in one click: the assistant pauses and steps aside.
What waply does for you
Built for teams with no time to waste
A human always within reach
A customer asks for a person? A sensitive keyword shows up? The conversation is transferred to your inbox immediately.
Flawless French, flawless Spanish
Replies are written natively in your customers' language — no approximate translations.
Your data stays yours
Encrypted access tokens, per-business data isolation, signed and verified messages. Security is not an option.
Pricing
One simple price, no surprises
- Automatic replies, 24/7
- Unlimited human handover
- Knowledge base: 50 questions and answers
- Email support
Never leave a message unanswered again.
Set up your assistant in ten minutes — no credit card required.
Start now