The WhatsApp assistant for shops and independents

The assistant that answers your customers on WhatsApp, even at 11 pm.

waply answers frequent questions in seconds, qualifies requests, and hands over the moment a conversation deserves a human. In flawless French or Spanish.

Official WhatsApp Business API · Set up in minutes

How it works

Three steps, ten minutes

  1. 1Connect your number

    waply plugs into the official WhatsApp Business API. Your number stays yours — and so do your conversations.

  2. 2Add your questions and answers

    Opening hours, prices, address, policies… The assistant relies only on what you wrote — it never makes anything up.

  3. 3Stay in control

    Take over any conversation in one click: the assistant pauses and steps aside.

waply 3D conversation bubble, deep navy and coral

Drag to explore

The next-generation assistant

Your conversations take shape.

waply answers your customers on WhatsApp in seconds, qualifies every request and hands you the ones that matter — a continuous presence, crafted down to the last detail.

  • Instant replies, day and night
  • A seamless handover to a human
  • An experience worthy of your brand

What waply does for you

Built for teams with no time to waste

Reliable answers, never improvised

The assistant answers only from your knowledge base. At the slightest doubt, it hands the conversation to a human rather than inventing a price or an opening time.

A human always within reach

A customer asks for a person? A sensitive keyword shows up? The conversation is transferred to your inbox immediately.

Flawless French, flawless Spanish

Replies are written natively in your customers' language — no approximate translations.

Your data stays yours

Encrypted access tokens, per-business data isolation, signed and verified messages. Security is not an option.

Pricing

One simple price, no surprises

  • Automatic replies, 24/7
  • Unlimited human handover
  • Knowledge base: 50 questions and answers
  • Email support

€49/month

Or €490/year — 2 months free. 14-day free trial, no commitment.

Create my account

Never leave a message unanswered again.

Set up your assistant in ten minutes — no credit card required.

Start now